"Hi Paulo,
You guys were terrific. Well done. Please let the production guys knows as well.
Steve M. has been waiting for work from us for a long time. He is one of the best reps I have dealt with in the industry - back from his days at Toppers. There is nothing more important in a rep than the feeling that he really cares about the client. I have known this all the time - just did not have the chance to reward him. Jessie was exceptional in her service.
It bothers me somewhat that there may be other extraordinary CSR's that I have not met. A good CSR is an incentive for a distributor to seek new work to send to the company the CSR works for. You chose well Paulo.
Again , thank you and stand proud - Apollo was great!"
Abie Ross
Spring Promotions |
"Hello Dora, I just wanted to take a moment to thank you and Jenny for a wonderful job, I know that is has not been easy and that we are not done yet (but we are getting close) ;o) Jenny was been GREAT the whole time and I could not ask for a better rep. to work with. She has been on the job 100% from the start. Apollo Embroidery is lucky to have an employee like her. So once again, thanks for making it all look so easy.God bless and together I know that we will get the job done."
Vickie Tribble
Account Manager
EVIGNA |
" Hello, I just want to thank you and everyone at Apollo one more time on behalf of Marketing Products Group and Dogfish Head Brewery.
Amy and I at Marketing Products Group have been overwhelmingly satisfied with the level of customer care and service that you and Apollo have provided. Thank you!
My contact at Dogfish Head Brewery is ecstatic over your caps, embroidery and service level as well. I would fully anticipate a good, long relationship with Marketing Products Group, Apollo and Dogfish Head Brewery"
Julie Olsten
Manager, Corporate Programs
Marketing Products Group
ASI #261648 |
"I'm happy to step up. About 6 weeks ago, my customer in the Bahamas needed 300 bags embroidered on two sides and delivered to a freight forwarder within four days. I only knew Apollo from the e-mail blasts like the rest of you, but I located the bags I needed at Toppers and decided to roll the dice with an unknown NJ decorator. I sent the art out to be digitized.I called Apollo and got Jessie Li who said no problem with the rush, looked at the art, quoted a price, agreed to e-mail a digital picture for approval. They banged out my job in 24 hours and it was perfect. They did everything they said they would. Result is that two other reps here also sent them work. The last job was 2000 hats that had to be done in two days. They have been added to our list of preferred vendors-- and that ain't easy. **** right you're good"
Eric Krivoy
Sales
Award Excellence
Hollywood , FL |
"I have been using Apollo for about 2 years now, and they are excellent. They will always work with me to meet tight deadlines and I have never had a problem with them. I have done thousands of the 1701 cap with them, and I send them contract work for wearables as well. I don't know who your rep will be, it is excellent to work with them."
Gillian Moyer
Blue Dragonfly Marketing, Inc. |
"I started using Apollo/California after my father, who owns his own agency in Texas , recommended them to me. He said, "Call Irma at Apollo..she'll take good care of you." I'm still in my first year of business but I can say, without hesitation, that Apollo has done exactly that...taken good care of me. Keep up the good work!"
Jason Hancock
Owner
The Hancock Group
Nashville , TN |
"I just wanted to let you know how much I enjoy working with Apollo. Irma is my rep and she's fabulous. You do great work and have people that really do go the extra mile for the customer! "
Kathy
Laserpoint Awards & Promotions
Authorized Dealer of Kaiser-Blair Inc. |
"Jenny,Your professionalism, attention to detail, and response time back to me has all been OUTSTANDING..!! I am so please with you and your company, I cannot wait for another opportunity to work with you and Apollo again.
Please forward this on to your management as I want them to know how overworked and underpaid you are :-)
You are a true star there and I hope to deal with you again real soon."
Chris Thomas
CJPRO
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"Hello Joseph and Susana
I wanted to write a note of appreciation and extreme gratitude for the help that I received with an order that I placed on Monday, was produced on Tuesday and shipped on Tuesday evening -- arriving at my client's office this morning !!
When my client called me to ask if the job would be possible and to meet such an extreme deadline -- in my mind I thought, "No way."
I initially thought that I would just call my client back and say that it was not possible. Though luckily, I had the good sense to call Maria ... just by chance ... to see if it would be possible, or if she would be laughing as hard as I was.
Her answer was that she would check on it.
Lo and behold -- it was not only possible for what I had originally asked for -- caps -- but we added on to the order to include the sports towels!
I am utterly amazed and of course, appreciative, of the stellar effort and your company's ability to meet my needs on this.
My client is also extremely grateful - - and appreciative -- knowing that pulling this off is next to impossible -- and above and beyond.
My client is a personal friend of mine -- but the request came from the CFO of her company -- so you made her look good in the process as well.
The CFO is highly impressed.
They were also very happy with the quality of the work.
Thank you again to each of you -- especially to Maria and Poo Yuen for their fabulous work on this job, not to mention with each and every job that I've done with Embroidery USA !! Bravo !!!
Cheers to many future orders. :-)
Warmest regards "
Freddie Weisberg
LogoJoe Promotions, LLC
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